Support

Questions, problems or ideas? Write to [email protected]. We answer within two working days.

Common questions

How do I cancel my subscription?

Kogni Premium is sold by Apple. In Kogni: Settings → Subscription → Manage subscription. Or on your iPhone: Settings → your name → Subscriptions → Kogni. Cancel at least 24 hours before the period ends.

How do I get a refund?

Refunds are handled by Apple: reportaproblem.apple.com.

I have a new iPhone. How do I get my progress and purchase back?

Install Kogni, sign in with the same Apple Account, and your progress comes back. On the paywall or in Settings → Subscription, tap Restore purchases.

How do I turn the pause screen off?

Kogni → Settings → turn protection off. The apps open as usual right away. You can turn it back on at any time.

Can Kogni see what I do in other apps?

No. Apple's Screen Time gives Kogni only anonymous tokens for the apps you choose. We never see their names or what you do in them.

How do I delete my account?

Kogni → Settings → Delete account. Your progress stored on our server is deleted at once. Deleting the account does not cancel a subscription — cancel it in Settings → Subscription.

Is Kogni a treatment for ADHD?

No. Kogni is a self-control and learning app. It is not a medical device and does not diagnose or treat any condition.